Privacy Policy


1. Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).

2. Who are we?

FoodBank is run under the auspices of Wantage community Church (on behalf of the churches in Wantage & Grove), which is part of Oxfordshire Community Churches (OCC). OCC is the data controller, based at The King’s Centre, OX2 0ES, and can be contacted at or 01865 297 400.

3. How do we process your personal data?

FoodBank /OCC will process the personal data that you (have) provide(d) to:

a) Communicate with you about delivery of your food parcel: notifying you of date/time of delivery and contacting you with regard to any dietary or hygiene needs (e.g. Halal / nappies).

• For all clients, FoodBank/ OCC considers this communication to be in its legitimate interests, your referral represents acceptance of these terms.

b) Communicate with you regarding Summer or Christmas parcels where a referral has been made.

• FoodBank considers this to be in its legitimate interests for all individuals with whom it has regular contact.
• FoodBank considers this to be justified by its legal obligations in certain situations (eg.safeguarding).
• FoodBank considers its processing of sensitive personal data to be justified by its charitable purposes (with appropriate safeguards and confidentiality).

4. Sharing your personal data

Your personal data will only be accessible to staff members or volunteers directly involved in these purposes.

5. How long do we keep personal data?

It will be erased no more than one year after your last contact with OCC

Specifically, we retain electoral roll data while it is still current; gift aid declarations and associated paperwork for up to 6 years after the calendar year to which they relate.

6. Your rights and your personal data

With respect to OCC’s use of your personal data, you have certain rights:

• To be informed (e.g. this privacy notice)
• To access (to check the accuracy of your data)
• To rectification (to have your data corrected)
• To restriction (to have this processing put on hold)
• To be forgotten (erased from our records)
• To challenge profiling (inc. automated decision-making)
• To complain to the Information Commissioners Office
OCC will not use your personal data for automated decision-making nor for profiling.

7. Contact Details

To exercise all relevant rights, queries or complaints please in the first instance write to the the data controller, based at The King’s Centre, OX2 0ES; or email the Data Protection Officer or call 01865 297 400.

You can contact the Information Commissioners Office on 0303 123 1113 or via email or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.