How to get a food parcel

Three steps

How it works

1. 1

   Contact a referral agency

   If you need a food parcel, you must first contact or visit one of the ‘referral agencies’ listed below, giving your name, address and contact number if you have one. You will be asked for a brief reason why you need the parcel and when you will be at home to receive it. Please let the agency know if you have special dietary requirements, such as being vegetarian, and Food Bank will try to accommodate this.

2. 2

   The agency applies for you

   These agencies will apply to Food Bank for a parcel for you.

3. 3

   A parcel is delivered to your home

   Food Bank will then deliver to your home a parcel of food which will last at least three days. Usually a parcel will get to you within twenty-four hours, but parcels are not delivered on Saturdays or Sundays.

   (Vale Community Impact may be willing to keep the parcel for you for a short time if you have to collect it.)

   • Lasts at least three days
   • Usually within twenty-four hours
   • Not on Saturdays or Sundays